Who runs this

PineMail is operated by PineCore Systems, a trading name of Bröderna Saxin AB, registered with the Swedish Companies Registration Office (Bolagsverket) under company number 559379-4364. VAT number SE559379436401. The registered seat is Nora Municipality, Örebro County, Sweden.

Lindesby 152, 713 94 Nora, Sweden.

Hetzner Online GmbH, dedicated server in Helsinki, Finland, where the service and its database run, with the keys. Attachments, original messages and files are stored encrypted on a server we run ourselves in Sweden, which also holds the encrypted backups of the database.

The full list of companies that process data on our behalf, and what each one touches, is on the sub-processor page. It is kept current rather than aspirational.

By what accounts use, once card payment opens: storage and sending, at about three times what they cost us, and a small fee per account. There is no advertising, no data sold to third parties, no profiling of message content for any purpose other than delivering and filtering your mail, and your data never trains AI. The full list is on our promises.

The free plan is limited on purpose, to what one server can carry. When the reserved storage on the host runs out, or the number of accounts we take for now is reached, sign-up closes rather than degrading for everyone already here.

PineMail is new. The transactional API, the mail client, the calendar, the file store, IMAP and SMTP submission are built and running. Card payment is not open. The status page lists each component and every incident.

contact@pinemail.app reaches us for anything: support, invoicing, data protection, or a question before you sign up. There is no ticket system to work around.